As a professional IT consulting company, Kalmia offers quality skills of the highest calibre, coupled with excellent service for your computer network environment, twenty four hours a day, seven days a week, 365 days a year.
At Kalmia consulting, we offer a top class service by means of remote technological support.
With a professional IT support team, boasting some of the top IT consultants in South Africa who are highly trained and qualified, we are able to support you and your company either by means of remote software, or alternatively will visit your premises, treating each and every query and problem as top priority.
Whether you run a sole proprietorship or are part and parcel of a large blue chip conglomerate, all matters are treated with the same amount of respect and urgency. No job is deemed too large or too small for our immediate, efficient attention at Kalmia Consulting.
In a nutshell, Kalmia offers you total IT support with a full range of outsourced IT support options, whilst utilising best practice support structures.
A problem-free and stable network is attained through our excellent service and maintenance is carried out, on a regular basis, with management reports and corrective measure that are pro-active.
Some IT support options are the management of your account. This means that you would have a virtual IT manager and also key-account contact which will provide you and your company with a personal one- on- one service, and also regular management support.
Early warning of potential system failures are an integral part of what we provide at Kalmia, making us the leading IT consultant company in South Africa, offering pro-active support at all times.
With one of our Service level Agreements,you receive
24x7 monitoring, analysis and escalation
Anti-Virus MonitoringBackup Monitoring
Patch scan and management
Drive Space Usage Monitoring
Upgrading of existing systems
Onsite hardware support
General IT related problem solving
Monthly report on firewall statistic (On condition that you implement a Kalmia Firewall)